Privacy policy

Scope

This policy covers personal and business contact data collected when you browse the catalog, use the cart/checkout inquiry flow, submit quote forms, join the buyer email list, download resources, or message us on WhatsApp / email. It does not replace the commercial terms on a proforma invoice (PI) or purchase order.

What we collect

  • Inquiry & quote data: name, company, email, WhatsApp/phone, destination country, estimated quantity, voltage/plug needs, OEM notes, and message content you send.
  • Order support data: model/SKU shortlists, payment preference, Incoterms interest, tracking follow-ups, warranty or return case details and photos you attach.
  • Local browser data: cart selections and UI preferences stored on your device.
  • Technical data: IP address, browser type, pages viewed, and similar logs needed for security and (if allowed) analytics.
  • Cookies: essential cookies always; analytics and marketing only after you allow them. See the Cookie Policy.

How we use it

  • Reply to RFQs, trial (1–10), wholesale, accessories, and OEM/ODM requests (typical reply within 12 hours).
  • Prepare quotes, tier pricing, packing, QC notes, and sea / air / express / DDP logistics options for your market.
  • Process checkout inquiries and send payment instructions after stock and freight are confirmed.
  • Handle warranty, return, and track-order support when you open a case.
  • Send buyer-list updates only if you subscribe; you can unsubscribe anytime.
  • Improve the site and measure campaigns when analytics or marketing cookies are enabled.

Sharing

We do not sell your contact list. We may share data only as needed to fulfill your request:

  • Factory / OEM partners for production, branding, and QC (limited to order specs).
  • Freight forwarders and carriers for booking, documents, and tracking.
  • Payment processors or banks when you choose T/T, PayPal, card, or L/C.
  • Professional advisors or authorities when required by law.

Retention & security

Inquiry and order records are kept as long as needed for quoting, fulfillment, warranty follow-up, and accounting, then deleted or anonymized when no longer required. We use reasonable technical and organizational measures; no method of transmission is 100% secure.

International transfers

Because we operate from Guangzhou and ship worldwide, your data may be processed in China and in countries involved in your logistics or payment path. By submitting an inquiry you acknowledge this transfer is necessary to respond and fulfill export orders.

Your choices & requests

  • Change cookie choices anytime via Cookie Preferences in the footer.
  • Request access, correction, or deletion of inquiry data by emailing alicia@yeezercoffee.com.
  • We may need to retain limited records for legal, tax, or open warranty/return cases.

Children

This site is for business buyers. We do not knowingly collect data from children under 16.

Updates

We may update this page when our processes or tools change. The “Last updated” date above will change when we do. Continued use of the site after an update means you accept the revised policy.